teamviewer quick support says computer not connected

You can also use Windows Remote Assistance and Easy Connect to give and receive remote assistance. employee is not very familiar with PCs, etc., the remote connection can be. In the Code from assistant box, enter the 6-digit code you were given, and select Share screen. Wait for your helper, then select Allow in the window that displays. Its fast and easy to navigate through the interface with a quick support to. Select Start > Quick Assist (or select the Start button, type Quick Assist in the search box, then select it in the results). Select Assist another person, then send the 6-digit code to the person you're helping. When they've entered it, select either Take full control or View screen. Select Continue and wait for the person you're helping to allow the connection. The side-by-side image above shows the old and new icons. For more information contact your support person or admin. TeamViewer QuickSupport must be uninstalled and then reinstalled on the smartphone with the latest version of the application.Note: If you are on a work or school device you may be restricted by corporate policy from installing or accessing the Quick Assist update in the Store. If you still cannot get remote access, the application files are most likely corrupted.

The owner of the smartphone will receive a message about a connection attempt and must click “Allow”.

Enter these numbers in the “Partner ID” field in TeamViewer on a PC and click “Connect”.After the above steps, the mobile device will be assigned an ID.Your friend will then need to grant you permission, after which. When QS asks your permission to display over other apps, tap “Settings”, and flip the QS switch to “On”. On your PC, from the Remote Desktop site, type in that code under Connect to Another Computer.You need to log in to the TeamViewer QuickSupport application, read the terms of use and click the “Confirm” button.

To transfer remote control from a computer to an Android smartphone, you need to install the TeamViewer QuickSupport application from the Play Store. If the Internet connection is stable on both devices, the problem could be due to an incorrect installation of the program. The first action after receiving such a message is to check if your devices are connected to the Internet. All troubleshooting methods will be discussed below. Problems with pairing a computer and a smartphone with the Android OS can occur due to low Internet speed, errors when installing the application, and damage to the program.

Teamviewer quick support says computer not connected