If you use the GoToMeeting desktop app, double-check your audio mode before joining the meeting. If you use GoToMeeting online, navigate to Settings, go to Audio and check your current audio configuration.Ĭheck your GoToMeeting audio mode. Using the wrong audio device can affect your ability to hear the other attendees and the other way around. Maybe GoToMeeting is simply sending audio to the wrong device. If you use multiple audio devices, such as your computer’s built-in speakers, headphones, or external speakers, you may have selected the wrong audio devices.

Select the right input and output devices. If you use external audio devices, unplug or disconnect your speakers and microphone and then reconnect them to your computer.

Close any unnecessary programs running in the background, especially other music and video streaming apps.

If you can’t hear the speaker, maybe they’re not muted.

Maybe this issue is caused by a temporary bad connection. Exit the meeting, wait a few seconds, and rejoin the other attendees.Check your speakers and microphone volume and make sure it’s audible. Here are some quick checks you can run to troubleshoot audio and video issues on GoToMeeting: How to Fix GoToMeeting Audio and Video Issues Quick Fixes

Test zoom audio and video